(Date of Last Revision: 18 October 2021)

Any use of the materials and content available on our site, as well as any associated services, are dependent on the rules and regulations set out in our privacy policies. The client’s acceptance of these guidelines and any future modifications is assumed as they proceed further.
The consultants at A2W are informed to take care of the clients’ privacy as the most crucial aspect of their duties. All information provided to us by our clients via any medium, from telephone calls to in-person conversations, is protected under the complete data protection policy. Our Clients’ credentials, required for different immigration regulations, are encrypted at every stage of the process.
Our payment processing partner processes all transactions that our clients make. No personal or card information is controlled by us other than the payment information. The information of our customers and card details, whether credit or debit, are secure and are not stored, shared or leased, or otherwise sold to our business.
All personal and professional information regarding our clients is protected by confidentiality. The documents and other paperwork supplied by our clients are not made available to anyone or any organization, except for any third party essential to the necessary process of immigration (Ex., Visa Immigration department and case officers). We save the names of our clients along with their delivery and contact details as well as email addresses, which are protected under our strict privacy policies.

Refund Policy
In case of contract termination, the client is not entitled to seek a refund of their payment before the services offered by A2W are completed.
The customer must be aware of and read A2W’s terms and conditions and agree before the contract is drafted in their name and A2W.
The applicant can decide to end or cancel the application process at any time, but they are not entitled to any refunds, regardless of the day on when the contract was concluded. A2W will not offer refunds, as the consultants explain the process for applying and provide information on the rules and regulations in the particular country, and the entire process is done in good faith.
The client is responsible for any false, forgery, or fraudulent information contained in their application documents, including but not limited to:
The CLIENT did not pass the medical exam;
The CLIENT has an arrest record for a crime;
The CLIENT isn’t proficient in the English language.
The CLIENT is not able to provide the required documents as per the respective country’s requirements.
No refund will be issued in case the client does not qualify for the applied immigration program. The client’s disqualification by the respective immigration department could be based on, but not be limited to, the following reasons:
Medical
Security
Misrepresentation
Insufficient information
Insufficient funds
Misleading information
Non-accredited, unrecognized, or false credentials
Work experience in which the case officer is not satisfied with the evidence presented by the applicant.
Failure to submit the required documents in the time frame specified by the relevant Government office
Non-cooperation by the client or their dependents
Violation of contractual clauses
Under such circumstances, a refund may be issued. This is, however, subject to a special consideration against A2W’s terms and conditions.
It may take up to 90 days for your refund to be processed and reflected at your end. The refund, however, will be initiated at the sole discretion of A2W Consultants’ legal department.
For additional information, please refer to the retainer agreement signed by both parties.